SMS Notifications
Reach every customer with SMS order updates — no app required.
What's Included
Everything you get with the SMS Notifications add-on.
Twilio & Nexmo Integration
Works with leading SMS providers Twilio and Vonage (Nexmo). Easy API key setup with no coding required.
Order Status Updates
Automatically send SMS when orders are confirmed, being prepared, ready for pickup, or out for delivery.
Custom SMS Templates
Write your own message templates with placeholders for order details, customer name, and estimated delivery time.
International Delivery
Send SMS to customers worldwide. Supports international phone number formats and country codes.
Restaurant Alerts
Receive SMS notifications on your phone when new orders come in. Stay informed even without internet access.
Delivery Tracking Links
Include order tracking links in SMS messages so customers can check their delivery status anytime.
Universal Reach — No App Needed
SMS works on every phone, smartphone or basic. Unlike WhatsApp or push notifications, SMS doesn't require any app installation. Perfect for reaching all demographics, especially older customers who prefer simple text messages.
Reliable Delivery Worldwide
Powered by Twilio or Vonage, your messages are delivered reliably across 200+ countries. SMS has near-instant delivery times and doesn't depend on internet connectivity on the customer's end.
Complete Control Over Messaging
Choose exactly which order events trigger an SMS. Customize every message template to match your brand voice. Set quiet hours to avoid late-night notifications. You're in full control.
Frequently Asked Questions
Related Add-ons
Works great together with these add-ons.
WhatsApp Notifications
Order updates via WhatsApp
Driver Management
Assign and track delivery drivers
Loyalty Program
Points, tiers, and rewards
Get SMS Notifications Today
Available as yearly or lifetime. Includes updates and dedicated support.