Add-on

SMS Notifications

Reach every customer with SMS order updates — no app required.

Yearly or Lifetime · 6 months support

What's Included

Everything you get with the SMS Notifications add-on.

Twilio & Nexmo Integration

Works with leading SMS providers Twilio and Vonage (Nexmo). Easy API key setup with no coding required.

Order Status Updates

Automatically send SMS when orders are confirmed, being prepared, ready for pickup, or out for delivery.

Custom SMS Templates

Write your own message templates with placeholders for order details, customer name, and estimated delivery time.

International Delivery

Send SMS to customers worldwide. Supports international phone number formats and country codes.

Restaurant Alerts

Receive SMS notifications on your phone when new orders come in. Stay informed even without internet access.

Delivery Tracking Links

Include order tracking links in SMS messages so customers can check their delivery status anytime.

Universal Reach — No App Needed

SMS works on every phone, smartphone or basic. Unlike WhatsApp or push notifications, SMS doesn't require any app installation. Perfect for reaching all demographics, especially older customers who prefer simple text messages.

Reliable Delivery Worldwide

Powered by Twilio or Vonage, your messages are delivered reliably across 200+ countries. SMS has near-instant delivery times and doesn't depend on internet connectivity on the customer's end.

Complete Control Over Messaging

Choose exactly which order events trigger an SMS. Customize every message template to match your brand voice. Set quiet hours to avoid late-night notifications. You're in full control.